At Vetapep, we strive to provide high-quality products and excellent customer service. Please review our Refund Policy before placing an order.

 

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds for products that have been shipped or delivered.

 

Incorrect or Damaged Orders

If you receive the wrong item or your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the product and packaging
• A description of the issue

Our team will review your request and work with you to determine an appropriate resolution.

 

Order Cancellations

Orders may only be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled.

 

Contact Us

If you have any questions regarding your order, please contact our support team:

Vetapep
Email: support@vetapep.com